Support
Context Help
If you feel lost inside our Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A popup will appear. It offers exhaustive info about all the operations that you can perform on the page in question. Each pop-up menu opens on the same page so that you can swiftly get back to your work.Video Tutorials
We have a rich selection of instructional video clips illustrating how to work with our Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.F.A.Q.
If you can't find the solution you searching for, check out our comprehensive FAQ section, which comprises questions asked by actual customers and offers real solutions. We constantly update our FAQ section with new articles so as to encompass all the new additions and innovations associated with our system.Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions database either, we have a great team of support engineers available 24/7/365 and ready to assist you with any query. Each trouble ticket you send will be responded to within 60 minutes (the average trouble ticket response time being approximately 20 mins), so you will not have to wait a long time to receive an answer to your question.Contact Details
US Toll Free Phone:US International:
UK Phone:
AU Phone:
OUR ID:
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com